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are the terms and conditions for using Leaders E-branch to access
your Leaders Credit Union accounts. Members are still bound by
all disclosures such as, terms and conditions of your account,
electronic transfers, funds availability, truth in savings, and
fee schedule.
When you initially access the online banking services,
or permit another person to use Leaders E-branch services on your
behalf, you agree to the terms and conditions described in this
agreement. If you receive a written statement, you must promptly
and carefully review it upon receipt to determine if any errors
exist. Notification of errors must occur no later 60 days after
we sent the FIRST statement on which the problem or error appeared.
Internet Account Access - With this service, you can obtain
balance and transaction information, and make transfers between
your eligible Leaders Credit Union accounts, as well as communicate
with us electronically via E-mail.
Bill Payment (BillPay) - This service allows you to make payments
to anyone within the United States
To use Leaders E-branch with Microsoft Money® or Quicken®,
you must have the necessary computer equipment requirements described
in the Microsoft Money® or Quicken® software operating
instructions. To use Leaders E-branch with www.leaderscu.com,
you must have your own Internet Service Provider (ISP)
and the necessary computer equipment requirements described in
your choice of the following Browsers: Netscape Navigator®,
Microsoft Internet Explorer®, or America Online's® Internet
Explorer using Windows 95. You are responsible for the selection,
installation, maintenance, and operation of your computer and
software. We are not responsible for any errors, failures, or
malfunctions of your computer and software or for any computer
virus or related problems that may occur with your use of Leaders
E-branch. Bill payment service may require a specific browser
version, which may change without notice. See our web site at
www.leadercu.com for requirements.
WE MAKE NO WARRANTY, EXPRESS OR IMPLIED,
IN LAW OR IN FACT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY
OF FITNESS FOR A PARTICULAR PURPOSE OR OF MERCHANTABILITY, WITH
RESPECT TO ANY COMPUTER PROGRAMS, EQUIPMENT OR SOFTWARE MADE AVAILABLE
TO YOU.
In order to use Leaders E-branch, you must have a Prime
Share Account with us. In order to use the Bill Payment feature,
you must have a checking (Share Draft) account with us. If you
have more than one checking account with us, you must designate
one of them as your primary account. If you do not so, we may
select a primary account for you and service fees will be charged
to your primary account.
You can designate which of your checking, savings, Money Market
Accounts, and term deposit accounts you can access through Leaders
E-branch using Microsoft Money® or Quicken®. If you choose
the Leaders E-branch Service with www.leaderscu.com, all of your
checking, savings, IRA's, Money Market Accounts, consumer loans
,HELOC and in-house mortgage accounts will be listed for you automatically.
At our discretion, we may refuse to allow certain accounts to
be linked to the Service and may limit the types of transactions
available online.
Monthly charges and usage-based fees for Leaders E-branch are
billed to your primary share account on a calendar month basis
and will appear on the following month's account statement. Once
you subscribe to a service, you will be charged the applicable
monthly fee regardless of your use.
Although Leaders E-branch service charges and fees are charged
to your primary share draft account, by agreeing to these terms
and conditions you authorize us to deduct all applicable Leaders
E-branch services charges and fees from any deposit or savings
account you have with us in which you have unrestricted right
of withdrawal, which might result in a penalty for early withdrawal.
Leaders E-branch charges are subject to change without notice.
There is no fee for use of Leaders E-branch
- our online Home Banking service.
Beginning September 1, 2004, Leaders online bill payment is free
for members who have an active checking account.
Our Leaders E-branch fees are in addition to the fees described
in the All About Your Account information for our Members and/or
all other brochures and fee schedules.
If your account does not have enough available funds to cover
a payment, we may reject the transaction. We may charge a fee
for each payment request presented against insufficient available
funds, whether or not we honor the request (see fee schedule)
You agree to pay fees we establish from time to time for the services.
Our current fees are set forth in the Leaders Credit Union fee
schedule.
We reserve the right to limit the frequency and dollar
amount of transfers and payments for security and regulatory reasons.
Law and your deposit agreement limit payments and transfers from
savings accounts (e.g., Share Savings Accounts and Money Market
Accounts, etc) with us. During any statement period, you may not
make more than six withdrawals or transfers to another credit
union account of yours or to a third party by means of a preauthorized
or automatic transfer or telephonic order or instruction. No more
than three of the six transfers may be made by check, draft or
debit card (if applicable), or similar order to a third party.
If you exceed the transfer limitations set forth above in any
statement period, your account will be subject to closure by the
credit union. See the Truth in Savings Disclosure for more details.
Erroneous Payment Orders You assume sole responsibility for accurately
describing payees, payment amounts, and payee addresses. We are
not responsible for confirming such information, or for monitoring
or refusing to process duplicate payment instructions. If you
give us a payment instruction, which is incorrect in any way,
you agree that we may charge your account for the payment whether
or not the error could have been detected by us. We are not obligated
to detect errors in your transfer or payment instructions.
If you have told us in advance to make regular payments out of
your account, you can stop any of these payments if allowable
through the Leaders E-branch product you have chosen, or by calling
us at (731) 664-1784 or 1-800-227-1893, or writing to us at: P.O.
Box 3548, Jackson, TN. 38303 or e-mail us at leaders@leaderscu.com.
You must notify us by one of these means in time for us to receive
your request three business days or more before the payment is
scheduled to be made. If you call, we may also require you to
put your request in writing and get it to us within 14 days after
you call. A stop payment order must precisely identify the number,
date and amount of the item, and the payee.
The stop payment fee, as outlined in your separate fee schedule
will apply. If you order us to stop one of these payments three
business days or more before the transfer is scheduled, and we
do not do so, we will be liable for your losses or damages.
Our business days are Monday through Friday excluding federal
holidays.
In case of errors or questions about your accounts, call us at
(731) 664-1784 or 1-800-227-1893, or write us at P.O. Box 3548,
Jackson. TN. 38303, or e-mail us at memberserv@leaderscu.com.
We must hear from you no later than 60 days after we sent the
FIRST statement on which the problem or error appeared.
- Tell us your name and account number
- Describe the error or the transfer you are unsure about, and
explain as clearly as you can why you believe it is an error
or why you need more information.
- Tell us the dollar amount of the suspected error
If you tell us orally, we may require that you send us your complaint
or question in writing within 10 business days. We will
tell you the results of our investigation within 10 business days
(20 business days if the transfer involved a point- of- sale transaction
or foreign initiated transfer). After we hear from you we will
correct any error promptly. If we need more time, however, we
may take up to 45 days (90 if the transfer involved a point-of-sale
transaction or a foreign initiated transfer) to investigate your
compliant or question. If we decide to do this we will re-credit
your account within 10 business days (20 business days if the
transfer involved a point-of-sale or foreign initiated transfer)
for the amount you think is in error, so that you will have the
use of the money during the time it takes us to complete our investigation.
If we ask you to put your compliant or questions in writing and
we do not receive it within 10 business days, we may not re-credit
your account.
If we decide that there was no error, we will send you a written
explanation within three business days after we finish our investigation.
You may ask for copies of the documents that we used in our investigation.
Tell us AT ONCE if you believe your PIN has been lost, stolen
or compromised. Telephoning is the best way of keeping your possible
losses down. You could lose all of the money in your account (plus
your maximum overdraft line of credit). If you tell us within
two business days, you can lose no more than $50 if someone used
your PIN without your permission.
If you do NOT tell us within two business days after you learn
of the loss or theft of your PIN and we can prove we could have
stopped someone from using your PIN without your permission if
you had told us, you can lose as much as $500.
Also, if your statement shows bill payments that you did not
make, tell us at once. If you do not tell us within 60 days after
the statement was mailed to you, you may not get back any money
you lost after the 60 days if we can prove that we could have
stopped someone from taking the money if you had told us in time.
If a good reason (such as a long trip or hospital stay) kept you
from telling us, we will extend the time periods.
You will be required to cooperate with our investigation including
the filing of a police report if you experience a loss.
If we do not complete a transfer or payment from your account
on the payment date or in the correct amount according to our
agreement with you, we will be liable for your losses or damages.
However, there are some exceptions. We will NOT be liable,
for example, when:
- We process your payment in a timely manner, but the payee
rejects your payment or fails to process it in a timely manner.
- Your account does not contain sufficient available funds to
make the transfer or payment, or the transfer or payment would
exceed the credit limit on any overdraft line of credit you
have with us;
- The payee or transaction information you supply to us is incorrect,
incomplete or untimely.
- The system or telephone was not working properly and you knew
about the problem when you requested the transfer or payment.
- Circumstances beyond our control (such as flood, fire, computer
breakdown, or problems with the telephone line) prevent the
transaction, despite reasonable precautions that we have taken.
- If you have properly followed the software manufacturer's
recommendations or service instructions on how to make a transfer
or bill payment.
- If you do not authorize a bill payment early enough for your
payment to be made and properly credited by the payee by the
time it is due.
- If a transfer or payment could not be completed due to system
unavailability.
There may be other exceptions stated in our agreement with you.
We will disclose information to third parties about your account
or the transfer you make:
- Where it is necessary for completing transfers;
- In order to verify the existence and condition of your account
for a third party, such as a credit bureau or merchant;
- In order to comply with a government agency or court orders;
or If you give us written permission.
This agreement supplements the terms of your account agreement
with us. Please see your All About Your Account brochure for other
terms relating to this Service (for example, waivers, governing
law, and overdrafts). You agree that disputes arising in connection
with these Services will be subject to the arbitration provisions
set for in your account agreement. This agreement and your account
agreement contain all of the terms of our agreement with you in
respect to the Services. The terms of this agreement will supersede
any conflicting terms in your account agreement with respect to
the Services.
We may change the terms, including price, of this agreement from
time to time by sending a notice or an amended agreement to you
at the last address shown in our records for your account or this
Service. Prior notice may not be given, however, if an immediate
change is necessary for security purposes.
Either you or we may terminate this agreement at any time upon
giving notice of the termination to other party. For good reason,
including non-usage or inactivity, we may terminate this agreement
without prior notice to you. Once a payment Service is terminated,
we reserve the right to make no further payments from your account,
including payments you have previously authorized.
You agree that we may record the information and electronic mail
messages you enter on the Leaders E-branch system.
Leaders Credit Union
P.O. Box 3548
Jackson, TN. 38303
731-664-1784 or 1-800-227-1983
Web site: www.leaderscu.com
E-mail: leaders@leaderscu.com
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